TigerCampus Malaysia Cancellation Policy & Fees

We are updating our policy to include A Late Cancellation Fee. This unfair behaviour affects the efficiency of our service and our service providers’ ability to serve you better. To safeguard the interests of our users, we’re introducing a Cancellation Fee to prevent such behaviour:

  • Late Cancellation Fee:  If a user cancels a booking after 24 hours prior to the booked services, a Cancellation Fee of 100% of the booked service will be charged.


Will this policy affect you?

But sometimes, we understand that things beyond your control might happen, and you may be charged a No-Show or a Late Cancellation Fee you didn’t deserve. That’s why we’ll automatically waive your first No-Show or Late Cancellation Fee, no questions asked.

FAQ

I believe I’ve been unfairly charged a No-Show or Late Cancellation Fee. Can I get a refund?

If you believe you’ve been unfairly charged, reach out to us via [email protected] We’ll help you resolve the issue. If our investigations show that you were charged unfairly, we’ll reimburse you the cancellation fee.

Thank you For Contacting TigerCampus. We will reach out to you in 1-2 business days.

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